If you are involved in a road accident, please try and adhere to the following:
- If you or your passengers have suffered injuries, or suspect that the other driver may have been be driving under the influence of alcohol, then call the emergency services without delay.
- Do not admit liability under any circumstances to the other driver or their insurer at the accident scene or after the event.
- In general terms you should avoid speaking with the insurer of the negligent driver after the accident and should seek assistance from VRL as early as possible.
- Be aware that anything that you say to the other party will probably be recorded and it may prejudice the outcome of your claim.
- At the scene of the accident, you should obtain as many of the following details from the other driver, or drivers of any additional vehicles involved in your collision.
- Name, address and phone number
- Vehicle registration number, make and model
- Exact damage and the location of the damage
- Insurance company and policy number
- Name, address and phone number of any witnesses
- A plan of the accident scene and, if you have a camera with a phone, some photographs.
- Telephone our accident claim centre on 0141 483 8699 and we will advise if we are able to assist you on a non-fault basis.
- Wherever possible, you should retain receipts for items of expenditure that you incur and for which you might wish to reclaim from the negligent driver.